aaa88 Privacy Policy

1.1 aaa88 is committed to protecting the privacy and personal data of all Filipino players and visitors who use our Platform. We understand that trust is the foundation of any relationship between a player and an online gaming platform, and we take our data protection obligations seriously.

1.2 This Policy applies to all personal data collected through the aaa88 website, mobile-optimised site, live chat, email correspondence, and any other channel through which you interact with aaa88. It applies to registered players, prospective players, and visitors who browse the Platform without registering.

1.3 Please read this Policy carefully. If you have any questions about how aaa88 handles your personal data, you can contact our Data Protection Officer at any time using the contact details in Section 14.

2.1 For the purposes of the Philippine Data Privacy Act of 2012, aaa88 is the personal information controller in respect of the personal data collected through the Platform. aaa88 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data protection law.

2.2 Where aaa88 engages third-party service providers to process personal data on its behalf (for example, payment processors or identity verification providers), those parties act as personal information processors and are bound by contractual obligations to process your data only in accordance with aaa88's instructions and this Policy.

3.1 aaa88 collects personal data in the following categories:

3.2 aaa88 does not collect sensitive personal information (as defined under the Data Privacy Act) unless strictly required for identity verification or responsible gaming compliance, and only with your explicit consent where required by law.

4.1 aaa88 uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your aaa88 player account, including processing your registration and verifying your identity;
• Service delivery: To provide access to games, process deposits and withdrawals via GCash, PayMaya, BDO, BPI, Metrobank, Visa, and Mastercard, and deliver customer support;
• KYC and fraud prevention: To verify your age (21+), identity, and payment method ownership, and to detect and prevent fraud, money laundering, and other prohibited conduct;
• Legal compliance: To comply with applicable Philippine laws and regulations, including PAGCOR requirements, anti-money laundering obligations, and tax reporting requirements;
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer self-exclusion, deposit limits, and other responsible gaming tools;
• Platform improvement: To analyse usage patterns, troubleshoot technical issues, and improve the features and performance of the aaa88 Platform;
• Marketing communications: To send you promotional offers, bonus notifications, and news about aaa88 — only where you have consented to receive such communications and subject to your right to opt out at any time.

5.1 aaa88 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including account management, game access, and payment processing;
• Legal obligation: Processing required to comply with applicable Philippine laws, including PAGCOR regulations and anti-money laundering requirements;
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your privacy rights;
• Consent: Processing for marketing communications and any other processing for which we have obtained your explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6.1 aaa88 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, PayMaya, BDO, BPI, Metrobank, Visa, and Mastercard, to process your deposits and withdrawals;
• Identity verification providers: Third-party KYC service providers who assist aaa88 in verifying player identity and age;
• IT and hosting providers: Cloud infrastructure and security service providers who host and protect the aaa88 Platform;
• Regulatory authorities: PAGCOR and other Philippine government agencies where disclosure is required by law or court order;
• Professional advisers: Legal, accounting, and auditing firms, subject to professional confidentiality obligations.

6.2 All third-party processors engaged by aaa88 are required to implement appropriate technical and organisational security measures and to process personal data only in accordance with aaa88's documented instructions.

7.1 aaa88 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the aaa88 website. We use the following types of cookies:

• Strictly necessary cookies: Required for the Platform to function, including session management and security tokens. These cannot be disabled;
• Functional cookies: Remember your preferences such as language settings and login status to improve your experience;
• Analytics cookies: Collect anonymised data about how players use the Platform to help us identify areas for improvement;
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

7.2 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the aaa88 Platform.

8.1 aaa88 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and our legitimate business interests. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in accordance with Philippine anti-money laundering record-keeping requirements;
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction;
• Gaming history data is retained for three (3) years from the date of the gaming session;
• Marketing consent records are retained for the duration of your account and for two (2) years following account closure;
• Support communications are retained for two (2) years from the date of the last interaction.

8.2 When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, aaa88 will securely delete or anonymise that data.

9.1 aaa88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the aaa88 Platform;
• Encryption of sensitive data at rest, including financial information and government ID details;
• Role-based access controls ensuring that only authorised personnel can access personal data;
• Regular penetration testing and security audits conducted by independent third parties;
• Multi-factor authentication for administrative access to systems holding personal data;
• Incident response procedures to detect, contain, and notify affected players of any data breach in accordance with applicable law.

9.2 While aaa88 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for keeping your aaa88 login credentials confidential and for notifying us immediately if you suspect unauthorised access to your account.

10.1 Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by aaa88:

• Right to be informed: The right to know what personal data aaa88 holds about you and how it is used — as set out in this Policy;
• Right of access: The right to request a copy of the personal data aaa88 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations;
• Right to object: The right to object to processing of your personal data for direct marketing purposes;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to withdraw consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting prior processing.

10.2 To exercise any of these rights, please contact aaa88's Data Protection Officer using the details in Section 14. aaa88 will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

11.1 The aaa88 Platform is strictly intended for users aged 21 years and above. aaa88 does not knowingly collect personal data from individuals under the age of 21. If aaa88 discovers that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be suspended.

11.2 If you believe that aaa88 may have inadvertently collected personal data from a person under 21, please contact us immediately at the details provided in Section 14 so that we can take prompt corrective action.

12.1 The aaa88 Platform may contain links to third-party websites or services. aaa88 is not responsible for the privacy practices of those third parties and this Policy does not apply to any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

13.1 aaa88 reserves the right to update this Privacy Policy at any time. Where changes are material, aaa88 will notify you via the Platform or by email to your registered address at least fourteen (14) days before the changes take effect. The effective date at the top of this page will be updated accordingly.

13.2 Your continued use of the aaa88 Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you must cease using the Platform and may request closure of your account.

14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the way aaa88 handles your personal data, please contact our Data Protection Officer:

• Live Chat: Available 24/7 via the aaa88 Platform
• Email: [email protected]

14.2 If you are not satisfied with aaa88's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.